Soft Skill 5 – Problem Solving Skill

Mr. Wisey thought so much what to teach you next and came up with another one of the most important skill you must have at workplace. This is Problem Solving Skill!


Ask anyone in the workplace if this activity are part of their day and they’d certainly answer “Yes!” But how many of us have had training in problem solving? We know it’s a critical element of our work but do we know how to do it effectively?

Here Mr. Wisey will tell you the seven-steps for an effective problem-solving process:

1. Identify the issues.

  • Be clear about what the problem is.
  • Remember that different people might have different views of what the issues are.
  • Separate the listing of issues from the identification of interests (that’s the next step!).

2. Understand everyone’s interests.

  • This is a critical step that is usually missing.
  • Interests are the needs that you want satisfied by any given solution. We often ignore our true interests as we become attached to one particular solution.
  • The best solution is the one that satisfies everyone’s interests.
  • This is the time for active listening. Put down your differences for awhile and listen to each other with the intention to understand.
  • Separate the naming of interests from the listing of solutions.

3. List the possible solutions (options)

  • This is the time to do some brainstorming. There may be lots of room for creativity.
  • Separate the listing of options from the evaluation of the options.

4. Evaluate the options.

  • What are the pluses and minuses? Honestly!
  • Separate the evaluation of options from the selection of options.

5. Select an option or options.

  • What’s the best option, in the balance?
  • Is there a way to “bundle” a number of options together for a more satisfactory solution?

6. Document the agreement(s).

  • Don’t rely on memory.
  • Writing it down will help you think through all the details and implications.

7. Agree on contingencies, monitoring, and evaluation.

  • Conditions may change. Make contingency agreements about foreseeable future circumstances (If-then!).
  • How will you monitor compliance and follow-through?
  • Create opportunities to evaluate the agreements and their implementation. (“Let’s try it this way for three months and then look at it.”)

Effective problem solving does take some time and attention more of the latter than the former. But less time and attention than is required by a problem not well solved. What it really takes is a willingness to slow down. A problem is like a curve in the road. Take it right and you’ll find yourself in good shape for the straightaway that follows.

Keep learning with Mr. Wisey and keep asking questions. In the next post he will teach you the skill of ACTING AS A TEAM PLAYER. Stay connected.



Soft Skill 3 – Good Communication

Hello People there! Today Owl Mr. Wisey will teach you the importance of Good Communication skills in your life as well as at the workplace. What roles good communication skills plays to help you get the dream job and maintain the way you give great results for the sustainable development of your company.


If you are searching to build trust and good collaborative working relationships, it is essential to have good communication skills in the workplace. Communication embraces many different components in the workplace. Communication is the method to share information with colleagues, is part of team building, customer service, conflict management and every interaction that takes place that involves some form of communication. The goal of all communication is to develop a common understanding in what was said and the message that comes across is the same to all parties involved.

Top 5 Benefits of Good Communication Skills:

1. Helps with Diversity: Effective workplace communication is important in companies with workplace diversity. Good communication skills help to reduce the barriers erected because of language and cultural differences. Companies that provide communication training to domestic and international employees reap the benefits of effective workplace communication.

2. Global Business: With global business transactions continually increasing, the need for effective communication to meet global demands is also increasing. Managers and employees must know how to effectively communicate with the company’s international counterparts. This will result in the fast rise of the business and the overall employee development.

3. Team Building: Effective communication in the workplace helps employees and managers form highly efficient teams. Employees are able to trust each other and management. Effective communication reduces unnecessary competition within departments and helps employees work together harmoniously.A manager who openly communicates with his subordinates can foster positive relationships that benefit the company as a whole.

4. Employee Morale: An improvement in employee morale can result from effective communication. Although pay is a concern for many workers, it is not their only concern. Employees appreciate good communication coming from management. It produces a healthy work environment.

5. Results: Good Communication is the power to rise, to bring great results, to tell the world your existence. With the global business mindset you can always fetch the great results and compete with your rival companies. But, you need to have a strong communication skills. Day by day the improvement in the communication with your customers results in the overall rise of the company.

Sources: http://www.careerpath360.com

We hope you are learning a lot with these small and important online lessons. Mr. Wisey is going to teach you one of the most important skill in the next lesson, which is TIME MANAGEMENT SKILL. This will also help you a lot during the approaching examinations!

Keep in touch Guys! 🙂


Soft Skill 2 – Positive Attitude

Now owl Mr. Wisey is back to teach you the next soft skill you must have at work place. This is known as POSITIVE ATTITUDE.


Most individuals spend a majority of their time at work. If you have to live in an environment of negative attitudes, it makes getting through your day very difficult. Dealing with challenges and conflict becomes much more difficult without positive attitudes. The effects of having an environment with positive energy creates an environment where people can collaborate and work together to get their jobs done. Lets take a look at the way positive attitudes improve the working environment and have the courage to not tolerate negativity in your working environment.

Here are the 7 benefits of having a positive attitude at work

1. Less Stress: To begin with, it’s healthier for you and everyone around you.  More and more studies are showing that stress can bring about a host of physical and mental problems, from insomnia, fatigue, and loss of concentration to more serious ailments like severe depression. You need to nip it in the bud now to avoid both short- and long-term side effects.

2. Happy Peer: Your stress level will certainly effect those around you, whether you are so scattered that you can’t organize your thoughts enough to send a coherent email, or you lash out in anger and frustration at a startled (and undeserving) co-worker.  Improving your disposition will have a ripple effect that positively influences everyone you come in contact with.

3. Good level of Confidence: When you have the attitude of no fear and you are positive about your work and the deadlines which you have to reach with the skillfully done work, then it is obvious that your level of confidence is going to reach new heights. This will take you to the next level of work and responsibilities resulting into your growth.

4. Job Security: A bad attitude (and subsequent side effects) can get you fired, so take it down a notch, take a deep breath, and take a break before you go off the deep end (and into the abyss).  An employee who gets the ball rolling and keeps everyone on track is a much better asset.

5. Boundaries:  Having a positive attitude is not only necessary for your health (and job stability), it is also required to enjoy life.  But you will have to take steps to get to your happy place.  You may not have the career you dreamed of. But now with the positive attitude you will rise amazingly in your career.

6. Empowerment: Don’t let the man get you down.  There will certainly be times when you’ll have to deal with tasks you don’t enjoy, ridiculous deadlines and demands, and rude co-workers or managers.  An excellent way is to empower yourself by saying no.  If you are unable or unwilling to perform a task, simply say no.  It’s not easy, but it will make you feel pretty good.

7. Control: You control your life, your aims, your decisions. So don’t fear that you will lose your job. When you will practice the positive attitude at workplace then you don’t have to think about negativeness, you will notice the growth in you. Your path to success will get smoother and you will master your skills. You will learn when and where to control your decisions, emotions, the way you talk.

Sources: http://www.careerpath360.com

So,get ready to rise! #LetsGetToWork 🙂

In the next post, Mr. Wisey will teach you GOOD COMMUNICATION SKILLS. Best of luck students 🙂

Top 10 Soft Skills for job hunters!

Hello Students!

To get, and keep, a job you typically need a repertoire of technical skills. Dentists need to know how to fill cavities. Secretaries need to type 100+ words per minute. Accountants need to be certified. Engineer needs to how to create.

Beyond the technical skills, though, which dentist do you go to? The one who is pleasant and takes time to answer your questions; or the one who treats you like a number in a long line of numbered mouths? Which civil engineer you trust? The one who is good at his skills and listen to you what you wants, in what time duration; or the one who does things in his own way?

All you need to know in this era is maintaining your job is way tricky and difficult than getting one. No matter how strong you are with your technical skills, if you don’t have strong work ethic, if you don’t know how to manage time, time, stress; you are definitely going to lose your job in a blink of an eye.

While your technical skills may get your foot in the door, your people skills are what open most of the doors to come. Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for career success.

Here we will teach you the top 10 soft skills you need to excel! You will find one soft skill in each post that you must have. Follow the blog now to keep learning and rising with us 🙂


A strong work ethic is the most sought-after soft skill today, an Express Employment Professionals survey reveals. Twenty-three percent of respondents said a strong work ethic is the most important soft skill required In a job seeker, white 17% cited a positive attitude, and 11% cited communication.

Other soft skills cited included: being a team player (10%), flexibility (9%), being a problem-solver (7%), being self-directed (5%), working well under pressure (5%), being a quick learner (4%), organizational skills (3%) and creativity (1%).

“Having a strong work ethic is very important in today’s job market due to increased staff and tighter budgets,” comments Bob Funk, one of the founders of Express. “As the job market begins to turn and employers start to hire again, employers are paying closer attention to these skills in addition tobasic Job requirements, education and experience. While having these types of soft job skills has always been beneficial to job seekers, employers are especially taking these skills into consideration when determining the right candidate for a job today.”

 In the next post you will learn why POSITIVE ATTITUDE matters to maintain your dream job.


4 things to do for a succesful MST exam session


Studying is an ongoing process that begins with the first day of classes and involves managing your time and learning effectively from texts, lectures and labs. It is tough when your back is up against the wall and you have a short time to get ready for an exam. The pressure is on and success depends on how well you are able to prepare. This usually happens during MST exams period.

We understand that exams are something that nobody really look forward to do, but, as a student you can’t really skip them. So, instead of groaning about how difficult it is, here are some strategies to help you overcome the MST exam week successfully.


  1. Write down all your subjects
  2. Choose the ones that you feel weaker at
  3. Plan to spend more time on them in comparison with the ones that you feel more comfortable with
  4. Prioritize: We know. It feels better to start studying with the easiest subjects, but this is not going to bring you better results. Decide which subject to start with according to how difficult they are and how close you are to the date of the exam.
  5. Start reading.
  6. Take notes not longer than 1-2 paper sheets. You don’t need to be completely textual, you can use concept maps, too.


  • Choose a time that is quiet and when your brain is ready to learn.
  • Find a number of isolated study spots on or off campus and rotate through these locations when you study.
  • Change venues to prevent procrastination or avoid distraction.
  • You should spend no more than 1 hour at a time without a break (5-10 minutes each hour)
  • Pay attention to how much time you are spending on specific study tasks and stay on track with your study plan.
  • Focus your energy on studying, not playing catch up. Try to concentrate on the material that you think is most likely to appear in the exam.


Studying with a group of your friends can be both a fun and rewarding method for effective studying. However, it is important that you choose your group members wisely.

Share and compare notes and tips. More than that, you can divide the topic by members and each of you should cover that topic, take notes and explain others the part of the topic. Thus, you will be able to clear all the topics easily and nobody would take burden of exams.


Sometimes, when you study too many subjects in a short period of time, there is a probability of cofusing or having trouble remembering topics. In order to avoid this, you should have some material to recall the content. It makes very easy to prepare your MST exams in an efficient manner.

Flash cards: These are short and small notes which include important facts about a topic, conclusions, as well as the meaning of the topic. Flash cards are small in size, so you can boost your motivation as you would not be scared that you have too much material to learn. You can make flash cards in your own language, use of shortcut keys and words which you can easily understand or whatever else  or whatever else helps you learn.

Diagrams: Draw a diagram to provide a pictorial representation of the subject. Diagrams are easy way to understand the concept. Try to concept map with most important idea in the centre and then various branches showing the relationship between other ideas and their subcategories.

Read and highlight the content of notes: Highlight the main content like definition, objectives, importance etc. Don’t bother highlighting stuff you already know.

In the end, thoroughly review your notes, flash cards, diagrams and highlighted content and be proud of yourself. You are ready for the exam!

If you are curious to find out more about how to effectively study for your exams, you can check the following links:

                                                                                   HARDEEP KAUR

                                                                                     Surya World School of Business Management


Google Student Club – Surya World

GSA 2013 recruitment-page-001

Surya World never stops to bring more and more opportunities to students. We believe in young leadership, practicality, innovation, entrepreneurial thinking, bringing change with a difference, and Google also believes in the same. Who doesn’t want to be a part of Google somehow? Who doesn’t want to learn new cool things Google keep introducing? Who doesn’t want to access all Google applications and products and become one of the first members to master them? Continue reading